A Study on customer relationship management at kovai.co
Customer Relationship management:CRM, Relationship management, Customer satisfaction
Understanding customer relationship management is the goal of this study. Goal of the research To comprehend the tastes and behavior of customers,In order to assess CRM tactics' efficacy,To determine the potential and difficulties associated with using CRM, To investigate how technology functions in CRM, to create a CRM foundation. The study's scope includes business intelligence, customer relationship management, and customer data management. The key data study variables for this investigation came from the employees themselves. The instrument employed for gathering information is a specially created survey. The analysis tools utilized are basic proportional analysis. The Study recommends to consider the factor for Customer relationship management.
"A Study on customer relationship management at kovai.co", IJSDR - International Journal of Scientific Development and Research (www.IJSDR.org), ISSN:2455-2631, Vol.8, Issue 10, page no.861 - 867, October-2023, Available :https://ijsdr.org/papers/IJSDR2310131.pdf
Volume 8
Issue 10,
October-2023
Pages : 861 - 867
Paper Reg. ID: IJSDR_209086
Published Paper Id: IJSDR2310131
Downloads: 000347178
Research Area: Management
Country: Coimbatore, Tamil Nadu, India
ISSN: 2455-2631 | IMPACT FACTOR: 9.15 Calculated By Google Scholar | ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 9.15 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: IJSDR(IJ Publication) Janvi Wave
