A study on the impact of merger and acquisition on job satisfaction, organizational commitment and labor turnover in service industry organizations

Mr. Asif Ashraf Kalappura , Dr. Nistha Pareek

Merger and Acquisition, strategy, external expansion, strategic similarities, product portfolio, organizational culture, management team, resource base, due diligence, job satisfaction, motivation, organizational commitment, employee performance, absenteeism, labor turnover

Of late, it has been found that many organizations adopt merger and acquisition as a strategy for external expansion or growth. There are various rationale for adopting this strategy of expansion. Among the major factors that drive M&A, certain factors such as strategic similarities, product portfolio, organizational culture, management team, resource base as well as due diligence are very important for the success of a M&A program. From literature review, it could be found that the M&A program has been adopted by many organizations to promote the performance of the company. For achieving this objective, the employees of the post-merged entity should be motivated and their organizational commitment should be high. If they are motivated and the commitment is high, they will continue with the post-merged entity. On the other hand, if the newly formed post-merged entity fails to promote the motivation and organizational commitment, it can lead to lower employee performance, higher level of absenteeism and high rate of labor turnover. The study is an attempt to explore the impact of M&A on employee satisfaction and organizational commitment and its ultimate impact on employee retention by the post-merged entity. The study was conducted by considering the M&A of certain leading higher educational institutions in a country like United Arab Emirates.

Published Paper   E-Certificate

"A study on the impact of merger and acquisition on job satisfaction, organizational commitment and labor turnover in service industry organizations", IJSDR - International Journal of Scientific Development and Research (www.IJSDR.org), ISSN:2455-2631, Vol.6, Issue 9, page no.9 - 17, September-2021, Available :https://ijsdr.org/papers/IJSDR2109002.pdf

Volume 6 Issue 9, September-2021

Pages : 9 - 17

Paper Reg. ID: IJSDR_193622

Published Paper Id: IJSDR2109002

Downloads: 000347256

Research Area: Management

Country: TONK, RAJASTHAN, India

Published Paper PDF: https://ijsdr.org/papers/IJSDR2109002

Published Paper URL: https://ijsdr.org/viewpaperforall?paper=IJSDR2109002

ISSN: 2455-2631 | IMPACT FACTOR: 9.15 Calculated By Google Scholar | ESTD YEAR: 2016

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 9.15 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Publisher: IJSDR(IJ Publication) Janvi Wave

This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition