The Role of E-commerce on Customer Engagement in 2021
Rithika Sirvi
, Gundla Ranga Ramu , Varun Revelli , Gv Santosh Kumar , Dr Chandra Sekhar Pattnaik
Ecommerce, customer satisfaction, quality assurance, tech tool automation, urban approach.
This research paper gives a compressive review of the role of E-commerce and how it is attracting customers to E-commerce sites. E-commerce has given new definition to the business; product selling has completely changed. Customer buying pattern has got a completely new outlook; selling and distribution have completely taken a new swift. Ecommerce has become a vital and innovative invention of this decade. Ecommerce has impacted the business ecosystem in multiple ways. This research paper gives a detailed understanding of e-commerce trends in the current decade. Ecommerce has become part of our life; it is reaching the expectations of customers by offering unique value of services. This research paper focuses on, how e-commerce sites working on customer engagement. Further, our research paper gives a better idea about quality brand check-in e-commerce websites.
"The Role of E-commerce on Customer Engagement in 2021", IJSDR - International Journal of Scientific Development and Research (www.IJSDR.org), ISSN:2455-2631, Vol.6, Issue 2, page no.319 - 324, February-2021, Available :https://ijsdr.org/papers/IJSDR2102046.pdf
Volume 6
Issue 2,
February-2021
Pages : 319 - 324
Paper Reg. ID: IJSDR_192946
Published Paper Id: IJSDR2102046
Downloads: 000347398
Research Area: Engineering
Country: -madipalli, -Telangana, -India
ISSN: 2455-2631 | IMPACT FACTOR: 9.15 Calculated By Google Scholar | ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 9.15 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: IJSDR(IJ Publication) Janvi Wave
