Exploration of the Conceptual Framework of Organization Citizenship Behavior (OCB)
Organization Citizenship Behavior (OCB) alludes to the practices displayed by people at work for the effective and smooth functioning. In general most of the employees carry out the work as per duties listed in the job description. Also, these employees keep themselves away from acts considered to be disturbing and work which it is assigned to them and productive for the organization. OCB is a terminology which envelopes unspecified constructive behaviors of the employees, which are for the welfare of the colleagues and beneficial to the organization (Zhang, 2011). OCB comprise of various actions and behaviors which are not dictated by the employer to the employees to display. Exhibiting these behaviors is not important and compulsory requirement for the job but, benefit the Organizations. These behaviors are generally categorized as “going above and beyond” the roles and responsibilities listed Podsakoff et.al (2000) or “going extra mile” (Zhang, 2011). Here, the employees who engage in OCB believe that work is not just about drawing salary /generating income, but it’s about trying to make a positive effort, helping colleagues etc to make the working environment healthy and smooth; even if it has no connect with current responsibility. Usually, the management or business leaders view these actions from the positive perspective. The impact and importance of these behaviors is worth noting. The meaning and definition of OCB has undergone delicate changes since its inception in the late 1980s, but DNA has not changed.
"Exploration of the Conceptual Framework of Organization Citizenship Behavior (OCB)", IJSDR - International Journal of Scientific Development and Research (www.IJSDR.org), ISSN:2455-2631, Vol.5, Issue 2, page no.461 - 462, February-2020, Available :https://ijsdr.org/papers/IJSDR2002079.pdf
Volume 5
Issue 2,
February-2020
Pages : 461 - 462
Paper Reg. ID: IJSDR_192765
Published Paper Id: IJSDR2002079
Downloads: 000347590
Research Area: Engineering
Country: -, -, India
ISSN: 2455-2631 | IMPACT FACTOR: 9.15 Calculated By Google Scholar | ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 9.15 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: IJSDR(IJ Publication) Janvi Wave