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INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016 Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.15 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI) |
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| Paper Title: | INTEGRATED BUDDY BOT WITH E COMMERCE |
| Authors Name: | RISHI KHANDELWAL , GUNJAN SINGH , SANJANA |
| Unique Id: | IJSDR2305163 |
| Published In: | Volume 8 Issue 5, May-2023 |
| Abstract: | A buddy bot is an artificial intelligence powered program designed to mimic human conversation and provide automated responses to user inquiries. When integrated with an e-commerce platform, buddy bots can enhance the shopping experience for customers by providing personalized recommendations, assisting with order tracking, and facilitating customer support. An e-commerce buddy bot can use natural language processing algorithms to understand customer inquiries and respond in a conversational manner. With the ability to collect data on user preferences and purchase history, buddy bots can offer targeted product suggestions and promotions to enhance customer satisfaction and drive sales. In addition to providing product recommendations, buddy bots can assist with customer service inquiries such as tracking orders, processing returns, and addressing complaints. By automating these processes, businesses can improve response times and reduce operational costs. Overall, the integration of buddy bots with e-commerce platforms offers numerous benefits for both businesses and customers, including improved customer engagement, increased sales, and streamlined customer service processes. |
| Keywords: | Buddy bot development; E-commerce platform integration; Natural Language Processing (NLP); Conversational AI; Customer Support. |
| Cite Article: | "INTEGRATED BUDDY BOT WITH E COMMERCE ", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.8, Issue 5, page no.1035 - 1039, May-2023, Available :http://www.ijsdr.org/papers/IJSDR2305163.pdf |
| Downloads: | 000222060 |
| Publication Details: | Published Paper ID: IJSDR2305163 Registration ID:206280 Published In: Volume 8 Issue 5, May-2023 DOI (Digital Object Identifier): Page No: 1035 - 1039 Publisher: IJSDR | www.ijsdr.org ISSN Number: 2455-2631 |
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