INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH International Peer Reviewed & Refereed Journals, Open Access Journal ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016
open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15
Consumer Characteristics Influencing Cue Utilization Process
Authors Name:
Dr.ASHOKAN C
Unique Id:
IJSDR2210118
Published In:
Volume 7 Issue 10, October-2022
Abstract:
Cue utilization theory may provide an attractive framework through which to assess consumer perceptions of product quality. According to this theory, products consist of an array of cues that serve as surrogate indicators of quality. (Cox 1967; Olson 1972). The particular cues are evoked according to their predictive and confidence values. The predictive value of a cue (PV) is the degree to which consumers associate a given cue with product quality. This is similar to the diagnosticity of the cue, which represents the reliability of a cue and the likelihood that using it would lead to a successful task resolution (Dick, Chakravarti, and Biehal 1990). The confidence value (CV) is the degree to which consumers have confidence in their ability to use and judge that cue accurately. (Cox 1967; Olson 1972). Cues characterized by high PV and CV assume the greatest weight in the quality assessment process.
Keywords:
Cues, PV, CV
Cite Article:
"Consumer Characteristics Influencing Cue Utilization Process", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.7, Issue 10, page no.711 - 713, October-2022, Available :http://www.ijsdr.org/papers/IJSDR2210118.pdf
Downloads:
000337215
Publication Details:
Published Paper ID: IJSDR2210118
Registration ID:202023
Published In: Volume 7 Issue 10, October-2022
DOI (Digital Object Identifier):
Page No: 711 - 713
Publisher: IJSDR | www.ijsdr.org
ISSN Number: 2455-2631
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