UPTAKE OF E-HEALTH TECHNOLOGIES AMONG HEALTHCARE WORKERS IN PUBLIC HEALTH FACILITIES IN KITENGELA SUB-COUNTY, KAJIADO COUNTY, KENYA
E - health, Technology, Public health facilitites, Health care workers
ABSTRACT
Background: The embrace of e-Health Technologies in healthcare systems is globally acknowledged, yet its adoption among healthcare workers remains inconsistent. In Kenya, particularly in Kitengela sub-County, Kajiado County; a rapidly growing population, there is a positive relationship between e-Health technology and enhancing healthcare efficacy. Although e-Health technologies offer significant advantages, their adoption in Kitengela Sub-County faces challenges related to healthcare workers' perceptions, acceptance, and the preparedness of healthcare facilities. This highlights the need to understand these barriers in order to develop effective strategies for successful implementation.
Objectives: To assess the current level of e-Health Technology utilization, establish healthcare workers' perceptions and acceptability of these technologies, and examine the preparedness of healthcare facilities to support their adoption.
Methods: This study applied a cross-sectional approach in data collection. Purposive sampling was used to select the two public health facilities, targeting various cadres of health care workers. Quantitative data was collected through a structured self-administered questionnaire assessing demographic characteristics, attitudes, perceptions, and knowledge of e-Health Technologies. Data was analyzed using descriptive statistics, including frequencies and percentages, to summarize key findings. Qualitative data was collected through Focus Group Discussions (FGDs) with purposively selected healthcare workers. Thematic analysis was conducted, with coding and categorization used to identify patterns, particularly in patient monitoring and telemedicine use.
Results: We surveyed 150 health care workers, the gender distribution of respondents was 49% female and 51% male. Familiarity with e-Health technologies was reported by 38% of healthcare workers, with actual utilization at 36%. When broken down by cadre, 45% of nurses, 32% of physiotherapists, and 28% of medical officers reported using e-Health technologies in their daily practice. Although 91% of respondents acknowledged the importance of technology access, only 42% perceived these technologies as beneficial to their practice. Confidence in using e-Health systems varied across cadres, with 48% of nurses, 34% of physiotherapists, and 29% of medical officers expressing confidence. Despite the 98% of respondents who believed their facilities were prepared, significant gaps remained in user training and technical support, which were highlighted as areas needing improvement across all cadres.
Conclusion: The study revealed that e-Health technology uptake in Kitengela sub-County is influenced not only by access but also by factors such as perceptions and institutional preparedness to successfully entrench and optimize the utilization of e-Health technology in the healthcare delivery system. There were significant differences in utilization across cadres. There was high awareness of the importance of e-Health but gaps in user confidence and training were barriers to the adoption.
Recommendations: Training programs should enhance healthcare workers' technical proficiency which would build confidence in e-Health use. Continuous mentorship and user support should be integrated into implementation strategies. Facility-level policies should align infrastructure investments with staff capacity-building to optimize adoption.
"UPTAKE OF E-HEALTH TECHNOLOGIES AMONG HEALTHCARE WORKERS IN PUBLIC HEALTH FACILITIES IN KITENGELA SUB-COUNTY, KAJIADO COUNTY, KENYA ", IJSDR - International Journal of Scientific Development and Research (www.IJSDR.org), ISSN:2455-2631, Vol.11, Issue 9, page no.b897-b950, September-2026, Available :https://ijsdr.org/papers/IJSDRTH01027.pdf
Volume 11
Issue 9,
September-2026
Pages : b897-b950
Paper Reg. ID: IJSDR_311912
Published Paper Id: IJSDRTH01027
Downloads: 000180
Research Area: Health Science All
Country: Nairobi City Square, Kenya, Kenya
DOI: https://doi.org/10.56975/ijsdr.v11i9.311912
ISSN: 2455-2631 | IMPACT FACTOR: 9.15 Calculated By Google Scholar | ESTD YEAR: 2016
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 9.15 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Publisher: IJSDR(IJ Publication) Janvi Wave
