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IJSDR
INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016
open access , Peer-reviewed, and Refereed Journals, Impact factor 8.15

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Paper Title: Influence of personal barriers in accessing primary health care Services on performance of healthcare center and client’s satisfaction
Authors Name: R.punniyaseelan , R. Krishna Kumar
Unique Id: IJSDR2301004
Published In: Volume 8 Issue 1, January-2023
Abstract: Abstract Background: Nearly 51.6% percentages of people of Tamilnadu are living in rural areas where they are underserved in healthcare services. Many factors have been listed out by academic researchers, of which barriers of individuals quietly differ among the gender, location, and financial status, cultural and social background. Carlio et al. suggested approaching accessibility barriers from an individual point of view. Objectives: The present study examines the influence of personal barriers of the user on performance of primary health care centers and on client’s satisfaction of primary health care services. Design: Cuddalore district is divided into thirteen Medical health blocks to cater the medical needs in the district. All those who access the primary health services are taken as study population. Out of them, 60 respondents from each block are selected for data collection. After screening the data recorded, 666 respondents were considered as sample respondents. Settings: A well structured questionnaire was circulated to record their opinion on personal barriers and how it affects their accessibility, performance and client’s satisfaction. Five point likert scales was used to express the magnitude of barriers and its effects. Results: The R2 value of 0.568 that personal barriers influence 56.8 percent of the performance of healthcare units. The calculated β value of behavioral barriers (0.107), Awareness Barriers (0.105), Cultural Barriers (0.105), Accessibility Barriers (0.261) and Social Barriers (0.259) are validated by t- test .All these barriers significantly influence the performance of primary health care center. R2 value of 0.319 that personal barriers influence 31.9% percent on the client satisfaction of healthcare services. The calculated β value of behavioral barriers (0.136), Awareness Barriers (0.433) and financial Barriers (0.203), is validated by t- test .They are strongly influencing the satisfaction on health care services. However the cultural Barriers (-0.048) and social barriers (-0.005) have no influence on client’s satisfaction at 1% level of significance. Conclusion: Behavioral and awareness barriers are having a strong influence on performance of healthcare centers and client’s satisfaction. Hence the government must bring awareness programmes to educate the people on availability services and make high trust on primary health care centers and on service quality. Behavioral aspects of individuals have to be changed through VHN/ASHA. The Change is a start from the individual is very essential to bring the people into the inclusive health care sector. -------------------------------------------------------------------------------------------------------------------- Key words: Public health care services, Health care personal barriers, individual barriers, accessibility barriers, Performance of health care unit, Primary health center, client satisfaction ------------------------------------------------------------------------------------------------------------------
Keywords: Key words: Public health care services, Health care personal barriers, individual barriers, accessibility barriers, Performance of health care unit, Primary health center, client satisfaction
Cite Article: " Influence of personal barriers in accessing primary health care Services on performance of healthcare center and client’s satisfaction", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.8, Issue 1, page no.17 - 22, January-2023, Available :http://www.ijsdr.org/papers/IJSDR2301004.pdf
Downloads: 000336256
Publication Details: Published Paper ID: IJSDR2301004
Registration ID:203314
Published In: Volume 8 Issue 1, January-2023
DOI (Digital Object Identifier):
Page No: 17 - 22
Publisher: IJSDR | www.ijsdr.org
ISSN Number: 2455-2631

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