Welcome to IJSDR UGC CARE norms ugc approved journal norms IJRTI Research Journal | ISSN : 2455-2631
IJSDR
INTERNATIONAL JOURNAL OF SCIENTIFIC DEVELOPMENT AND RESEARCH
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2455-2631 | Impact factor: 8.15 | ESTD Year: 2016
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 8.15 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)

Issue: August 2022

Volume 7 | Issue 8

Impact factor: 8.15

Click Here For more Info

Imp Links for Author
Imp Links for Reviewer
Research Area
Subscribe IJSDR
Visitor Counter

Copyright Infringement Claims
Indexing Partner
Published Paper Details
Paper Title: Impact of Covid-19 Pandemic in the Adoption of Tech- Driven Banking in India.
Authors Name: V ASWINI
Unique Id: IJSDR2203039
Published In: Volume 7 Issue 3, March-2022
Abstract: For the previous several years, India's banking industry has been successful in utilising IT-enabled approaches for its functioning. By providing higher-quality services and products, banks may retain a sizable client base, while also providing consumers with convenient banking operations enabled by information technology. The COVID 19 pandemic outbreak has posed a threat to India's financial industry. Previously, banking consumers had to visit bank branches in order to obtain financial services. However, throughout the pandemic time, banks shifted their focus more toward digital or online banking. The banking industry has had a tough time adjusting to new behaviours and meeting customer demands for relevant goods and convenient services, as well as adapting their commercial services to societal changes brought about by the pandemic crisis. The essay discusses banking services during epidemic times and the rise of electronic banking. The study's overall purpose is to give a practical view on the pandemic's influence on consumer behaviour regarding banking goods and services, as well as to analyse the expansion of mobile/internet banking. We evaluated the entire inbound and outward mobile banking transactions of Indian banks, focusing on the mobile/internet banking activities of two new generation banks, AXIS bank and ICICI bank, over a four-year period from 2018 to 2021. highlight that the COVID-19 pandemic effect on consumers’ lifestyle has a direct and positive influence on the growth toward internet and mobile banking services.
Keywords: The COVID- 19 Pandemic, Internet and Mobile Banking, Growth of Banking services, Banking strategies, Consumer Behaviors, Digitalization of banking industry
Cite Article: "Impact of Covid-19 Pandemic in the Adoption of Tech- Driven Banking in India.", International Journal of Science & Engineering Development Research (www.ijsdr.org), ISSN:2455-2631, Vol.7, Issue 3, page no.273 - 278, March-2022, Available :http://www.ijsdr.org/papers/IJSDR2203039.pdf
Downloads: 000101748
Publication Details: Published Paper ID: IJSDR2203039
Registration ID:200166
Published In: Volume 7 Issue 3, March-2022
DOI (Digital Object Identifier):
Page No: 273 - 278
Publisher: IJSDR | www.ijsdr.org
ISSN Number: 2455-2631

Click Here to Download This Article

Article Preview

Click here for Article Preview







Major Indexing from www.ijsdr.org
Google Scholar ResearcherID Thomson Reuters Mendeley : reference manager Academia.edu
arXiv.org : cornell university library Research Gate CiteSeerX DOAJ : Directory of Open Access Journals
DRJI Index Copernicus International Scribd DocStoc

Track Paper
Important Links
Conference Proposal
ISSN
DOI (A digital object identifier)


Providing A digital object identifier by DOI
How to GET DOI and Hard Copy Related
Open Access License Policy
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Creative Commons License
This material is Open Knowledge
This material is Open Data
This material is Open Content
Social Media
IJSDR

Indexing Partner